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OfficialAPIs

CRM Integrations Platform

Two-Way CRM Sync

Connect WhatsApp to your Sales Pipeline.

Stop copying and pasting chats. Automatically log WhatsApp conversations into HubSpot, Salesforce, and Zoho. Trigger automated messages when deal stages change, and close deals 3x faster.

HubSpot Salesforce ZOHO Zapier

0

Manual Entries

3x

Faster Follow-ups

100%

Data Context

The Data Silo Problem

Your sales team is flying blind.

When your sales reps talk to customers on personal WhatsApp accounts, that data never makes it to the CRM. You lose visibility, deals slip through the cracks, and automations break.

Disconnected WhatsApp

Agents copy-pasting chat histories manually into CRM notes.
Sending welcome emails when the customer already replied on WhatsApp.
Cannot trigger WhatsApp messages from pipeline automation.
When an agent leaves, their WhatsApp lead data leaves with them.

OfficialAPIs + CRM Sync

1. Auto-Logging Timeline

Every WhatsApp message sent and received is automatically injected into the contact's activity feed.

2. Triggered Messaging

Change a deal stage to Meeting Scheduled in HubSpot to instantly fire a WhatsApp confirmation template.

3. Unified Context

Sales managers can oversee all WhatsApp communications directly from their CRM dashboard.

JD

John Doe

CEO @ Acme Corp

In Progress

Email Sent • Yesterday, 2:00 PM

Proposal Attached

Hi John, attached is the Q3 proposal we discussed.

WhatsApp Chat

Logged by OfficialAPIs • Today, 10:30 AM

John Doe: Looks good! I'm ready to move forward. Can you send the payment link here?
Agent (Sarah): Absolutely John. Here is the secure Stripe link.

Deal Stage updated to Closed Won

Today, 11:00 AM

Never copy-paste a chat again.

Gain 100% visibility into your customer interactions. Two-way sync automatically pushes all inbound and outbound WhatsApp messages into the contact timeline.

  • See exact conversation history before calling a lead.
  • Sync rich media (images, PDFs) directly to CRM attachments.
  • Automatically create new contacts when unknown numbers message you.

Trigger messages from pipeline changes.

Automate sales follow-ups and operational notifications. When an event happens in your CRM, trigger a personalized WhatsApp message instantly.

Popular Automations

  • New Lead: Send immediate welcome message and brochure.
  • Meeting Booked: Send automated confirmation and calendar link.
  • Invoice Created: Send secure payment link via WhatsApp.
Automation Builder
Active

Trigger (Salesforce)

Deal Stage = Contract Sent

Wait 2 Days

Action (OfficialAPIs)

Send Template: Follow_Up_Contract

Hi {{contact.first_name}}, just checking if you had any questions regarding the contract?

Supported Platforms

Native apps for the tools you love.

Install via the official marketplaces with one-click authentication. No developer required.

HubSpot
Salesforce
ZOHO Zoho CRM
Pd
Pipedrive
A
ActiveCampaign
Freshsales
Zapier
Custom API

Make your CRM the source of truth again.

Connect your database today. Automate your outreach, capture every conversation, and close deals faster.

14-day free trial. Integrates in 5 minutes.

Answering Questions

Frequently Asked Questions

Everything you need to know about syncing your CRM with OfficialAPIs.

Chat with our experts